To serve you better, we've assembled a list of our customers' most frequently asked questions. If you don't find your answer here, feel free to contact us.
What are the current user fees?
$93.75 a month, per Equivalent Residence (ER/ERU), billed quarterly.
When are my user fees due?
Within 90 days of your statement date.
We bill on a quarterly basis to keep costs low for postage and supplies. However, customers have the option to pay on a monthly basis if that is preferred. The total amount charged will need to be paid by the due date on the statement, which is 90 days from the billing date.
EXAMPLE:
Billing Date: 06/01/2025
Amount Due by - 08/31/25: $281.25
Amount Due after - 08/31/25: $291.25 (this includes a $10 late fee)
Sewer charges: $281.25 ( Usage fees for June $93.75, July $93.75 & August $93.75)
When you receive your billing statement, you can pay in full at any time before the due date or you could make monthly payments of $93.75 until paid in full.
What is the current connection fee?
$25,000 per ERU
Do you offer vacation mode/off season rates?
No - the system is available year around. Monthly user fees pay for continual system maintenance and operational expenses.
Is the moratorium still in effect?
Yes, the moratorium was initially considered and approved on October 5, 2021. On January 28, 2022 a public hearing was held and Resolution 21-01 was adopted.
Sign up for News and ALERTS to received accurate information and updates regarding the moratorium.
I have a building location permit (BLP) that needs signed off by the District, how do I get this taken care of?
All BLP sign-offs require Board approval. Email Jordan to get on the next regular meeting agenda. All agenda requests need to be submitted to the Clerk one week prior to a regular meeting. (Wednesday by 4pm)
Needed Documents:
- copy of the complete Bonner County Permit Application (this should include the site plan)
- completed sign off form
*Due to the moratorium we want to confirm that an LID/connection is available on the property before you start the building process and request a connection. Even if you do not intend to request a connection, it's still required that the Board review your permit before signing off.
Why am I paying user fees on a property that is totally vacant or has a system with no structure yet?
See our current Application for Sewer Service
Section #8 states:
8. Agrees to pay all fees, charges, and assessments established by the District. Such charges (unless otherwise determined by the District) will commence two years from the date of this application or upon connection to the main sewer line, whichever comes first.
I need a Web ID for my customer portal account, where do I find this?
Your Web ID is listed on your billing statement in the top right section. Web IDs are unqique to each account number. The Web ID links your customer portal account to our Utilitiy Billing Software. If you have multiple accounts, first register one and then link additional Web IDs/accounts to that login.
If you have misplaced your billing statement, please contact us and we can provide your Web ID.
EXAMPLE:
Office Use: 0
XXXXX Web ID
Amount Enclosed: ___________
When is the next meeting, and can I attend?
The CSD Board of Directors meet regularly on the first Wednesday of the month at 4pm, at the Coolin Civic Center (5361 Dickensheet Rd). The current year's meeting schedule is listed under the Resources tab.
Yes! We encourage everyone to attend meetings when possible. This allows you to remain informed and have accurate information about District business.
All meetings are open to the public unless specifically noted (i.e. Executive Session only).
